Three weeks prior to a client’s launch of their flagship waterproof phone, they saw that the acoustic consistency of the device was significantly damaging the production yield.

During their design validation process, the client discovered that their existing mic vent failed the product waterproofing test, which caused catastrophic damage to the device.

The client discovered an exceedingly high incidence of warranty claims for their wearable consumer electronic device over a four month period.

Incipio Technologies, Inc., is a global manufacturer of mobile device accessories that are continually at the forefront of mobile technology. With products sold in over 40,000 retail locations worldwide, Incipio® focuses on offering advanced and protective accessories available at the time of device launches. Incipio® was designing a new, rugged case for high-end mobile phones that can withstand challenging environments.