Today’s consumers expect mobile devices to function reliably wherever they are — on the beach, on a ski lift riding to the top of a mountain, or hiking through the wilderness. Incipio Technologies, Inc., is a global manufacturer of mobile device accessories that are continually at the forefront of mobile technology. With products sold in over 40,000 retail locations worldwide, Incipio® focuses on offering advanced and protective accessories available at the time of device launches.

Incipio® was designing a new, rugged case for high-end mobile phones that can withstand challenging environments. Since consumers use these phones to enjoy music, connect with family and friends, and search the Internet with verbal commands, the case required openings that allow sound waves from the phone’s transducers to be transmitted clearly.


First and foremost, Incipio’s engineering team knew they needed to develop a slim, stylish case that did not compromise the highquality audio performance of the mobile phone. However, they also wanted to increase the level of protection that the case provided, both from contaminants and pressure differentials. Therefore, they needed a material that allowed sound waves to pass through easily while providing a protection level that meets the IEC 60529 Ingress Protection IP68 testing protocol. The IP68 level certifies that no dust particulates could enter the case and that it withstood immersion in two meters of water for one hour.

Stemming from Incipio’s commitment to offering products at the same time a new mobile device is launched, Incipio required a solution that was easy to integrate into their existing design and would be readily available on a global level. After early testing, the engineering team determined that the product they were currently using would not meet their specifications for the new rugged case.


Incipio’s engineering team tested several global alternatives but found that all of them experienced significant dB loss in acoustic performance. They turned to Gore for assistance in determining the best solution to deliver the sound quality they wanted and the protection level they needed. Application engineers from Gore’s United States and Asia Pacific business units worked closely with Incipio’s product team throughout the design and development process. Gore’s engineering team recommended installing GORE® Acoustic Vents in the case. After testing several prototypes, including the Series GAW325 vent, both teams agreed that developing a customized venting solution would best meet Incipio’s need. Engineered with a unique expanded polytetrafluoroethylene (ePTFE) material, the Series GAW325 provides excellent sound quality, with a maximum transmission loss of less than one decibel (1 dB).

The structure of ePTFE also repels water, other fluids and particulates, enabling the vent to meet the waterproof protection level of IP68. In addition, GORE® Acoustic Vents are backed by a durable adhesive that makes them easy to install manually or by an automated process.

According to Carlos Del Toro, Director of Product Management at Incipio, integrating GORE® Acoustic Vents in the new design enabled them to maintain excellent acoustic performance in a rugged case that passed third-party testing for dust, water, drop, and vibration testing. “Outstanding sound quality is everything to us. Our expectation is that customers will not perceive any degradation of sound when they use our case, and their phone will be protected. At the same time, we usually only have a month of lead time to develop new products in the mobile device industry. Because of Gore’s experience with both acoustics and venting technology, they were able to move the sampling process along quickly and deliver a solution that enabled us to meet our customers’ expectations without slowing down production.”


Not for use in food, drug, cosmetic or medical device manufacturing, processing, or packaging operations.