Here are some of the questions that our candidates ask most frequently and answers to them.
Click the Forgot your user name? link on the Sign In page. Enter your e-mail address in the appropriate field and click the Validate button. The system will display your user name. Click the Cancel button to return to the Sign In page.
Click the Forgot your password? link on the Sign In page. Enter your user name in the field and click the OK button. Answer your security question and click the Confirm button. You are prompted to change your password.
After 5 minutes, the system will automatically reset and unlock your account.
You can create a profile that includes your resume. Scroll down the Advanced Search tab of Job Search to the listing of all jobs and click the Access my profile link on the right side of the page. See Create a General Profile (and apply for a job later) in the Guide to Applying Online.
No. When you apply for a job without first creating a profile, your profile is created automatically from the information you enter on the job submission form.
You will receive an automated e-mail when you have successfully completed the process.
Click on the job title and click the Send this job to a friend link on the right side of the page. Complete the e-mail form and click the Send button.
Go to the My Submission tab of My Jobpage to view your status.
Go to the My Submission tab of My Jobpage to view the job posting and job status information.
Locate the job in the My Submission tab of My Jobpage. Click the Withdraw link.
When you set up your general profile, you may not have selected the option for e-mail notification of positions that match your profile. You can either edit your profile or your account to select that option.
Click the My Account Options link at the top left of the page and click the Edit link next to the Personal Information section. Revise the information and click the Save button.
You need to first delete the existing resume, then upload the new file. Scroll down the Advanced Search tab of Job Search to the listing of all jobs, click the Access my profile link on the right side of the page, and click the Edit link in the Attachments section. Click the Delete button next to the appropriate file. To attach the new file, click the Browse button, locate the file on your computer, and click the Attach button. Make sure to click the Save and Continue and Submit buttons.
You need to first delete the existing resume, then upload the new file. Go to the My Submissions tab of My Jobpage, click the View/Edit Submission link, and click the Edit link in the Attachments section. Click the Delete button next to the appropriate file. To attach the new file, click the Browse button, locate the file on your computer, and click the Attach button. Make sure to click the Save and Continue and Submit buttons.
Please note that this software was designed for highest compatibility with Windows XP and Internet Explorer 6.0 or 7.0 or with Firefox 1.0 or 1.5. You may experience difficulty uploading your resume or other credentials when accessing this site using other operating systems or browsers, which may not be compatible. Try using Windows XP and Internet Explorer 6.0 or 7.0 or with Firefox 1.0 or 1.5. Also consider file size and file format limitations. You can attach a maximum of three files, one at a time. However, you cannot attach a file that exceeds the allocated limit of 830 kilobytes. Information typed in the cover letter text field cannot exceed 4000 characters. The following file formats are accepted: Word (.doc), Excel (.xls), Text (.txt), Rich Text Format (.rtf), Hypertext Markup Language (.html, .htm), and Portable Document Format (.pdf).